What KPIs should my recruiting team own?

Category: Loan Officer Recruitment

Short Answer:
Screens, interviews, offers, acceptance rate, and 90-day productivity.

Long Answer:
Track KPIs across the funnel: screens per week, manager interviews, offers extended, acceptance rate, and start-to-productive ratio at 90 days. Add cost-per-hire and production at 90/180 days for ROI visibility. Segment by persona and source to double down on what works.

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